Adoption of technologies in industrial after-sales services across cultures
Year of publication: |
2010
|
---|---|
Authors: | Gudergan, Siegfried |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 14.2010, 2/3, p. 250-258
|
Subject: | Innovationsakzeptanz | Innovation adoption | Leistungsbündel | Bundling strategy | Kundenservice | Customer service | Informationstechnik | Information technology | Risikoaversion | Risk aversion |
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