Advances in banking technology and management : impacts of ICT and CRM

Vadlamani Ravi, [ed.]

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher

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Year of publication:	2008
Other Persons:	Ravi, Vadlamani (ed.)
Publisher:	Hershey, Pa. [u.a.] : Information Science Reference
Subject:	Bank \| Bankgeschäft \| Banking services \| Finanzdienstleistung \| Financial services \| Informationstechnik \| Information technology \| Innovation \| Electronic Banking \| Electronic banking \| Risikomanagement \| Risk management \| Bankautomation \| Technischer Fortschritt \| Organisation \| Technische Innovation
Description of contents:	Table of Contents [swbplus.bsz-bw.de] ; Description [swbplus.bsz-bw.de] ; Description [loc.gov]
Published items:	19 hits in ECONIS - Online Catalogue of the ZBW

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Extent:	XVIII, 362 S. graph. Darst. 29 cm
Series:	Premier reference source
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung ; Sammelwerk ; Collection of articles of several authors
Language:	English
Notes:	Includes bibliographical references (p. 324-351) and index. - Enth. 19 Beitr.
ISBN:	1-59904-675-X ; 978-1-59904-677-8 ; 1-59904-677-6 ; 978-1-59904-675-4 ; 978-1-59904-677-8
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10003469925