Aesthetic service quality : a study of a symphony orchestra
Year of publication: |
March-April 2017
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Authors: | Lagrosen, Yvonne ; Lagrosen, Stefan |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 28.2017, 3/4, p. 318-330
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Subject: | Beauty | service quality | service dominant logic of marketing | aesthetics | classical music | Kant | Plato | Dienstleistungsqualität | Service quality | Ästhetik | Aesthetics | Musik | Music | Musikwirtschaft | Music industry |
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