After-sales service quality as an antecedent of customer satisfaction: The case of electronic appliances
Year of publication: |
2008
|
---|---|
Authors: | Rigopoulou, Irini D. ; Chaniotakis, Ioannis E. ; Lymperopoulos, Constantine ; Siomkos, George I. |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 18.2008, 5, p. 512
|
Saved in:
Saved in favorites
Similar items by person
-
Acceptance of detergent-retail brands: the role of consumer confidence and trust
Lymperopoulos, Constantine, (2010)
-
Acceptance of detergentāretail brands: the role of consumer confidence and trust
Lymperopoulos, Constantine, (2010)
-
Lymperopoulos, Constantine, (2008)
- More ...