AI as an organizational agent to nurture : effectively introducing chatbots in public entities
Year of publication: |
2023
|
---|---|
Authors: | Maragno, Giulia ; Tangi, Luca ; Gastaldi, Luca ; Benedetti, Michele |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 25.2023, 11, p. 2135-2165
|
Subject: | Artificial intelligence | augmentation | automation | microstructure | public organizations |
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