Airline employee's service behavior toward different nationalities
Yu Kyoung Kim; Hyung Ryong Lee
| Year of publication: |
2009
|
|---|---|
| Authors: | Kim, Yu Kyoung ; Lee, Hyung Ryong |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 28.2009, 3, p. 454-465
|
| Subject: | Tourismusberufe | Tourism employees | Luftverkehrsberufe | Aviation employees | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Ethnische Gruppe | Ethnic group | Südkorea | South Korea |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003855833