Airline service quality in South Africa and Italy
J. W. De Jager; D. Van Zyl; A. L. Toriola
| Year of publication: |
2012
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|---|---|
| Authors: | De Jager, Johan W. ; Zyl, D. Van ; Toriola, A. L. |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 25.2012, p. 19-21
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| Subject: | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Südafrika | South Africa | Italien | Italy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009664177