All that glitters is not green : creating trustworthy ecofriendly services at green hotels
Year of publication: |
February 2019
|
---|---|
Authors: | Gupta, Anshu ; Dash, Satyabhusan ; Mishra, Abhishek |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 70.2019, p. 155-169
|
Subject: | Green service encounter | Travel purpose | Environmental values | Trust | Re-patronage intention | Hotellerie | Hotel industry | Vertrauen | Confidence | Umweltmanagement | Environmental management | Umweltschutz | Environmental protection | Nachhaltige Entwicklung | Sustainable development | Dienstleistungsqualität | Service quality |
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