Ambience and social interaction effects on customer patronage of traditional coffeehouses : insights from kopitiams
Weng Marc Lim, Teck Weng Jee, Kar Seng Loh and Elena Gregoria Chin-Fern Chai
| Year of publication: |
2020
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|---|---|
| Authors: | Lim, Weng Marc ; Teck Weng Jee ; Kar Seng Loh ; Chai, Elena |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 29.2020, 2, p. 182-201
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| Subject: | Ambience | coffeehouse | kopitiam | patronage intention | social interaction | Soziale Beziehungen | Social relations | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2019.1603128 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012256128