An eloquent study of government v/s self-aided higher education institutions during COVID-19 revisiting SERVQUAL model
Jignesh Bhatt, Prakashkumar Patel, Hardik Bhadeshiya and Baxiskumar Patel
| Year of publication: |
2024
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|---|---|
| Authors: | Bhatt, Jignesh ; Patel, Prakashkumar ; Bhadeshiya, Hardik Bharatbhai ; Patel, Baxiskumar |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 48.2024, 3, p. 409-423
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| Subject: | COVID-19 | higher education institutions | online education | service quality | SERVQUAL | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Coronavirus |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2024.139246 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015066794