An Empirical Analysis of Effective Customers Service on Nigeria Banks Profitability. (A Queuing and Regression Approach)
Year of publication: |
2014
|
---|---|
Authors: | Williams, Harley tega ; Ogege, Samson ; Ideji, Joseph O. |
Published in: |
Asian Economic and Financial Review. - Asian Economic and Social Society. - Vol. 4.2014, 7, p. 864-876
|
Publisher: |
Asian Economic and Social Society |
Subject: | Customer service | Queue | Profitability | Financial distress | Average waiting time |
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