An empirical analysis of lead benchmarking and performance measurement: Guidance for qualitative research
| Year of publication: |
2005
|
|---|---|
| Authors: | Anderson, Karen ; Mcadam, Rodney |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 22.2005, 4, p. 354-375
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