An empirical analysis of service quality factors pertaining to ocean freight forwarding services
S. Subhashini, S. Preetha
| Year of publication: |
2018
|
|---|---|
| Authors: | Subhashini, S. ; Preetha, S. |
| Published in: |
Maritime business review. - Bingley : Emerald Publishing, ISSN 2397-3757, ZDB-ID 2912394-X. - Vol. 3.2018, 3, p. 276-289
|
| Subject: | Customer satisfaction | Value | Service quality | Freight forwarder | Dienstleistungsqualität | Kundenzufriedenheit | Transportgewerbe | Freight transport industry | Frachtschifffahrt | Cargo shipping |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MABR-01-2018-0004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012256555