An empirical analysis of the antecedents of e-satisfaction and e-loyalty : focusing on the role of flow and its antecedents
Chia-Lin Hsu; Cou-Chen Wu; Mu-Chen Chen
Year of publication: |
2013
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Authors: | Hsu, Chia-lin ; Wu, Cou-chen ; Chen, Mu-chen |
Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863X. - Vol. 11.2013, 2, p. 287-311
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