An empirical analysis on the impact of risk on customer loyalty in electronic commerce
Year of publication: |
2011
|
---|---|
Authors: | Ramanathan, Ramakrishnan |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 9.2011, 2, p. 183-201
|
Subject: | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Risikomanagement | Risk management | Varianzanalyse | Analysis of variance | Faktorenanalyse | Factor analysis |
-
Factors identification of online reputation and relationship with trust : a study of generation Y
Gupta, Rashik, (2017)
-
Dhingra, Sanjay, (2020)
-
A fresh look on determinants of online repurchase intention
Ir. Jagjeet Singh Sarban Singh, (2022)
- More ...
-
Operations capability, productivity and business performance
Yu, Wantao, (2018)
-
Li, Ruiqian, (2020)
-
Supply chain resilience and business responses to disruptions of the COVID-19 pandemic
Ramanathan, Usha, (2021)
- More ...