An empirical investigation into the sources of customer dissatisfaction with online games
Fan-Chen Tseng; Ching-I Teng
| Year of publication: |
2011
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|---|---|
| Authors: | Tseng, Fan-chen ; Teng, Ching-i |
| Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 2201735-5. - Vol. 7.2011, 4, p. 17-30
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| Subject: | Computerspiel | Video game | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009405743