An empirical investigation of value co-creation on customer loyalty : mediating role of customer trust
Year of publication: |
2022
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Authors: | Pervez, Tehreem ; Khawaja, Kausar Fiaz ; Sarfraz, Muddassar |
Published in: |
International journal of economics and business research : IJEBR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-9869, ZDB-ID 2537709-7. - Vol. 23.2022, 1, p. 56-67
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Subject: | value co-creation | VCC | customer trust | customer loyalty | enjoyment value | relational value | economic value | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Soziale Werte | Social values | Kundenbindung | Customer retention | Dienstleistungsqualität | Service quality |
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