An empirical study of online shopping customer satisfaction in China: a holistic perspective
Year of publication: |
2008
|
---|---|
Authors: | Liu, Xia ; He, Mengqiao ; Gao, Fang ; Xie, Peihong |
Published in: |
International Journal of Retail & Distribution Management. - Emerald Group Publishing Limited, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 36.2008, 11, p. 919-940
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Electronic commerce | Customer satisfaction | China |
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