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Type of publication: | Book / Working Paper |
Notes: | for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/57815/ Published in International Journal of Services and Operations Management Nr. 1 . Vol. 1 (2012-06-13) : pp. 90-100 |
Source: |
Persistent link: https://www.econbiz.de/10010850879