An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong
Year of publication: |
2011
|
---|---|
Authors: | Lloyd, Alison E. ; Yip, Leslie S. C. ; Luk, Sherriff T. K. |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 32.2011, 3, p. 520-533
|
Subject: | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Hongkong | Hong Kong |
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