An explanation of cross-national variation in call centre job quality using institutional theory
Year of publication: |
2013
|
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Authors: | Holman, David |
Published in: |
Work, employment & society : a journal of the British Sociological Association. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0950-0170, ZDB-ID 638222-8. - Vol. 27.2013, 1, p. 21-38
|
Subject: | Großbritannien | United Kingdom | Callcenter | Call centre | Institutionenökonomik | Institutional economics | Arbeitsbedingungen | Working conditions |
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