An exploration on e-retailers' home delivery : strategic elements and their prioritisation
Year of publication: |
2016
|
---|---|
Authors: | Wang, Chengbo ; Mao, Zhaofang ; O'Kane, James ; Wang, Jun |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 22.2016, 3, p. 614-633
|
Subject: | China | Strategy | Logistics | E-commerce | Distribution management | Delivery services | E-retail | Home delivery | Importance-performance analysis (IPA) | Prioritisation | Electronic Commerce | Online-Handel | Online retailing | Logistik | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | Vertrieb | Physical distribution | Lieferkette | Supply chain |
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