An exploratory study of influences on retail service quality: a focus on Kuwait and Lebanon
| Year of publication: |
2004
|
|---|---|
| Authors: | Raven, Peter ; Welsh, Dianne H.B. |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 18.2004, 2-3, p. 198-214
|