An impact of adoption of the Internet of things (IoT) on Customer relationship management (CRM) in the banking sector of India
Year of publication: |
2022
|
---|---|
Authors: | Bajaj, Parul ; Anwar, Imran ; Saleem, Imran |
Published in: |
Integrating new technologies in international business : opportunities and challenges. - Palm Bay, FL : Apple Academic Press, ISBN 978-1-77188-957-5. - 2022, p. 13-30
|
Subject: | Bank | Beziehungsmarketing | Relationship marketing | Internet der Dinge | Internet of things | Indien | India |
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