An instrument for assessing lean service adoption
Malin Malmbrandt and Pär Åhlström
| Year of publication: |
2013
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|---|---|
| Authors: | Malmbrandt, Malin ; Åhlström, Pär |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 33.2013, 9, p. 1131-1165
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| Subject: | Performance measurement | Lean production | Assessment instrument | Lean service | Service industries | Lean Management | Lean management | Dienstleistungssektor | Service industry | Lean Production | Performance-Messung | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010200813