An instrument for measuring the critical factors of TQM in Turkish higher education
Year of publication: |
2008
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Authors: | Bayraktar, Erkan ; Tatoglu, Ekrem ; Zaim, Selim |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 19.2008, 5-6, p. 551-574
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