An integrated model of social media brand love : mediators of brand attitude and consumer satisfaction
Year of publication: |
2021
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Authors: | Arghashi, Vahideh ; Bozbay, Zehra ; Karami, Azhdar |
Published in: |
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2675, ZDB-ID 2092673-X. - Vol. 20.2021, 4, p. 319-348
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Subject: | brand attitude | Brand identification | brand image | satisfaction | social media brand love (SMBL) | Markenimage | Brand image | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Markenartikel | Brand | Emotion | Online-Marketing | Internet marketing | Beziehungsmarketing | Relationship marketing |
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