An integrated quality and resilience engineering framework in healthcare with Z-number data envelopment analysis
Year of publication: |
2021
|
---|---|
Authors: | Tavana, Madjid ; Nazari-Shirkouhi, Salman ; Kholghabad, Hamidreza Farzaneh |
Published in: |
Health care management science : a new journal serving the international health care management community. - Dordrecht [u.a.] : Springer Science + Business Media B.V., ISSN 1572-9389, ZDB-ID 2006272-2. - Vol. 24.2021, 4, p. 768-785
|
Subject: | Quality and resilience engineering | Data envelopment analysis | Supplier evaluation | Healthcare | Z-number | Fuzzy set | Data-Envelopment-Analyse | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Fuzzy-Set-Theorie | Fuzzy sets | Lieferantenbewertung | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Coping-Strategie | Coping strategy |
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