An integration of balanced scorecards and data envelopment analysis for firm's benchmarking management
Year of publication: |
2009
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Authors: | Chiang, Chwan-yi ; Lin, Binshan |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 20.2009, 11/12, p. 1153-1172
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Subject: | Balanced Scorecard | Balanced scorecard | Data-Envelopment-Analyse | Data envelopment analysis | Benchmarking | Performance-Management | Performance management | Technische Effizienz | Technical efficiency | Kfz-Industrie | Automotive industry | Bank | USA | United States |
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