An integrative transformative service framework to improve engagement in a social service ecosystem : the case of He Waka Tapu
Year of publication: |
2017
|
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Authors: | Hepi, Maria ; Foote, Jeff ; Finsterwalder, Jörg ; Moana-o-Hinerangi ; Carswell, Sue ; Baker, Virginia |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 4/5, p. 423-437
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Subject: | Social services | Māori | Transformative service research | Hard-to-reach | Activity theory | Engagement theory | Sozialer Dienst | Dienstleistungssektor | Service industry | Dienstleistung | Services |
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