An international and comparative study of perceived justice in Mexican, Puerto Rican and Spanish hospitals
Year of publication: |
2014
|
---|---|
Authors: | Sosa Varela, Juan C. ; Magaña Carrillo, Irma ; Padin, Carmen ; Otero-Neira, Carmen ; Santos Corrada, María De Los M. |
Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 8.2014, 3, p. 248-264
|
Subject: | Justice | Healthcare | Hospital | Service encounter | High involvement | Spanien | Spain | Krankenhaus | Dienstleistungsqualität | Service quality | Mexiko | Mexico | Gerechtigkeit | Gesundheitsversorgung | Health care | Gastgewerbe | Hospitality industry | Kundenservice | Customer service |
-
Osei-Frimpong, Kofi, (2016)
-
Abuelhassan Elshazly Abuelhassan, (2022)
-
Applications and implications of service robots in hospitality
Tuomi, Aarni, (2021)
- More ...
-
Otero-Neira, Carmen, (2016)
-
Magaña Carrillo, Irma, (2022)
-
Padin, Carmen, (2016)
- More ...