An international scorecard for measuring bank performance: The case of Dutch banks

Measuring bank performance solely on the basis of profitability conveys significant information about past performance, but may provide little information about expectations for future performance. Therefore, this paper relies on a much broader definition of performance and introduces a scorecard where performance is measured on the basis of four performance criteria: (i) profitability; (ii) risk; (iii) market power, and (iv) efficiency. We use this scorecard to compare the performance of major Dutch banks with similar banks in Germany, France, Italy, Switzerland, the United Kingdom and the US.