An investigation of green hotel customers' decision formation : developing an extended model of the theory of planned behavior
Year of publication: |
2010
|
---|---|
Authors: | Han, Heesup ; Kim, Yunhi |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 29.2010, 4, p. 659-668
|
Subject: | Hotellerie | Hotel industry | Umweltmanagement | Environmental management | Ökotourismus | Ecotourism | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Verbrauchereinstellung | Consumer attitudes | Konsumentenverhalten | Consumer behaviour | USA | United States |
-
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen, (2022)
-
Tajeddini, Kayhan, (2021)
-
Yusof, Yusnita, (2017)
- More ...
-
Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup, (2011)
-
Han, Heesup, (2015)
-
Cognitive, affective, conative, and action loyalty: Testing the impact of inertia
Han, Heesup, (2011)
- More ...