An unintended consequence of product upgrades : how upgrades can make current consumers feel left behind
Year of publication: |
2022
|
---|---|
Authors: | Jung, Wonsuk ; Peck, Joann ; Palmeira, Mauricio ; Kim, Kyeongheui |
Published in: |
Journal of marketing research. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7193, ZDB-ID 2066604-4. - Vol. 59.2022, 5, p. 1019-1039
|
Subject: | consumer–brand relationship | identity | ownership | product upgrade |
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