Analysing employee attitudes towards ISO certification
Year of publication: |
1998
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Authors: | Koo, Hannah ; Koo, L.C. ; Tao, Fredrick K.C. |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 8.1998, 5, p. 312-319
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