Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Year of publication: |
2017
|
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Authors: | Roberts-Lombard, Mornay ; Mpinganjira, Mercy ; Svensson, Göran |
Published in: |
South African journal of economic and management sciences. - Pretoria : [Verlag nicht ermittelbar], ISSN 2222-3436, ZDB-ID 2628615-4. - Vol. 20.2017, 1, p. 1-14
|
Subject: | satisfaction | trust | commitment | coordination | cooperation | continuity | relationship marketing | South Africa | Südafrika | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Lieferantenmanagement | Supplier relationship management | Vertrauen | Confidence |
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