Antecedents of patient trust in health-care insurers
Year of publication: |
2015
|
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Authors: | Gabay, Gillie ; Moore, Dahlia |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 36.2015, 1, p. 77-93
|
Subject: | trust in health insurers | trust in physicians | patient satisfaction with insurer | service marketing | Vertrauen | Confidence | Krankenversicherung | Health insurance | Ärzte | Physicians | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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