Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali and Ahmad Jusoh, Norhalimah Idris, Khalil Md Nor, Yulin Wan, Alhamzah F. Abbas and Ahmed H. Alsharif
| Year of publication: |
2023
|
|---|---|
| Authors: | Javed Ali ; Ahmad Jusoh ; Norhalimah Idris ; Khalil Md Nor ; Yulin Wan ; Alhamzah F. Abbas ; Alsharif, Ahmed H. |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 6, p. 1378-1393
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| Subject: | Healthcare service quality | Measurement models | Model applicability | Service quality dimensions | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Messung | Measurement | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-12-2021-0358 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014326382