Applicants' Perception of Artificial Intelligence in Recruitment Process

The proliferation of Artificial Intelligence (AI) technologies impacting entire business sectors is also transforming the field of human resources and recruitment. AI-based recruitment tools are changing the way recruitment processes are conducted. However, the perception of AI technology from the candidate's perspective has received very limited coverage in the literature. Since little is known about how AI-enabled interviews are experienced by applicants themselves, this paper explores applicants' experiences with AI in recruitment and their perceptions of this technology in hiring processes. The results of this study show that applicants perceive AI technology positively in hiring processes and see it as useful and easy to use. In terms of advantages, saved response time was recognized as the greatest benefit. The lack of nuance in human judgment, low accuracy and reliability, and immature technology were identified as the biggest drawbacks of AI technology