Applying deep learning models to twitter data to detect airport service quality
H. Barakat, R. Yeniterzi, L. Martín-Domingo
| Year of publication: |
2021
|
|---|---|
| Authors: | Barakat, H. ; Yeniterzi, R. ; Martín-Domingo, L. |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 91.2021, p. 1-8
|
| Subject: | Sentiment analysis | Deep learning | Airport service quality | ASQ | Twitter | Flughafen | Airport | Dienstleistungsqualität | Service quality | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2020.102003 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012495517