Arbeitsgestaltung in Service Centern
Year of publication: |
2008
|
---|---|
Authors: | Kluge, Annette |
Published in: |
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen. - Wiesbaden : Gabler, ISBN 978-3-8349-0708-0. - 2008, p. 55-65
|
Subject: | Alternde Bevölkerung | Aging population | Kundenservice | Customer service | Callcenter | Call centre | Deutschland | Germany |
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