Are customer reviews just reviews? : hotel forecasting using sentiment analysis
Year of publication: |
2022
|
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Authors: | Wu, Chenguang ; Zhong, Shiteng ; Wu, Ji |
Published in: |
Tourism economics : the business and finance of tourism and recreation. - London : Sage Publishing, ISSN 2044-0375, ZDB-ID 2026139-1. - Vol. 28.2022, 3, p. 795-816
|
Subject: | big data | hotel demand forecasting | long short-term memory model | online review | sentiment indices | Hotellerie | Hotel industry | Prognoseverfahren | Forecasting model | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Emotion | Big Data | Big data | Online-Handel | Online retailing | Personalisierung | Personalization | Data Mining | Data mining |
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