Are we aligned ... enough? : the effects of perceptual congruence between service teams and their leaders on team performance
Year of publication: |
2014
|
---|---|
Authors: | Benlian, Alexander |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 17.2014, 2, p. 212-228
|
Subject: | perceptual congruence | service teams | team-leader relationship | team performance | sociocognitive theories | Arbeitsgruppe | Team | Arbeitsleistung | Job performance | Performance-Messung | Performance measurement |
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