Artificial intelligence and the new forms of interaction : who has the control when interacting with a chatbot?
Gabriele Pizzi, Daniele Scarpi, Eleonora Pantano
| Year of publication: |
2021
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|---|---|
| Authors: | Pizzi, Gabriele ; Scarpi, Daniele ; Pantano, Eleonora |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 129.2021, p. 878-890
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| Subject: | Artificial Intelligence | Automation | Chatbot | Consumer behavior | Human-computer-interaction | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Automatisierung |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2020.11.006 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012509759