Aspects of service-dominant logic and its implications for tourism management : examples from the hotel industry
Year of publication: |
2011
|
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Authors: | Shaw, Gareth ; Bailey, Adrian ; Williams, Allan M. |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 32.2011, 2, p. 207-214
|
Subject: | Innovationsmanagement | Innovation management | Kundenintegration | Customer integration | Service-Dominant Logic | Service-dominant logic | Dienstleistungsmanagement | Service management | Hotellerie | Hotel industry | Großbritannien | United Kingdom |
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