Assessing the ideology of total quality management towards hotel sustainability performance : empirical evidence using structural equation modelling
Year of publication: |
2021
|
---|---|
Authors: | Kit-Yeng Sin ; Muhammad Shahar Jusoh ; Abbas Mardani |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 33.2021, 3, p. 311-335
|
Subject: | total quality management | TQM | sustainability performance | economic performance | social performance | environmental performance | structural equation modelling | SEM | Qualitätsmanagement | Quality management | Strukturgleichungsmodell | Structural equation model | Performance-Messung | Performance measurement | Nachhaltige Entwicklung | Sustainable development | Unternehmenserfolg | Firm performance | Hotellerie | Hotel industry |
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