Assessing port service quality by process component : the case of Korean Chinese ports
Sang-Yoon Lee, Jose L. Tongzon and Young-Tae Chang
Year of publication: |
2013
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Authors: | Lee, Sang-yoon ; Tongzon, Jose L. ; Chang, Young-tae |
Published in: |
International journal of shipping and transport logistics : IJSTL. - Genéve [u.a.] : Inderscience Enterprises, ISSN 1756-6517, ZDB-ID 25401221. - Vol. 5.2013, 2, p. 137-154
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