Assessing service climate at an Australian university
Year of publication: |
1999
|
---|---|
Authors: | Brenders, David A. ; Hope, Peter ; Ninnan, Abraham |
Published in: |
Asia Pacific Journal of Marketing and Logistics. - MCB UP Ltd, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 11.1999, 1, p. 28-48
|
Publisher: |
MCB UP Ltd |
Subject: | Universities | Services levels | Students | Australia |
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