Assessing technology banking service providers using fuzzy MCDM approach
Year of publication: |
2023
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Authors: | Sindwani, Rajiv |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 38.2023, 3, p. 312-331
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Subject: | fuzzy TOPSIS | prioritisation | service quality | technology banking | Fuzzy-Set-Theorie | Fuzzy sets | Dienstleistungsqualität | Service quality | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Bankgeschäft | Banking services | Electronic Banking | Electronic banking |
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