Assessing the risks of service failures based on ripple effects : a Bayesian network approach
Year of publication: |
2013
|
---|---|
Authors: | Song, Bomi ; Lee, Changyong ; Park, Yongtae |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 141.2013, 2, p. 493-504
|
Subject: | Service engineering | Service failure analysis | Ripple effects | Bayesian network |
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